21 Dec Special Event: Turning Service into Sales
Join us Tuesday, Jan. 10, for a customer service kick-start to 2017.
David K. Aaker, an internationally recognized speaker, author and facilitator, is leading an interactive, 2-hour customer service workshop at The Hilton Tucson El Conquistador Golf & Tennis Resort, your Chamber’s Gold-level partner.
Aaker’s presentation, “Turning Service into Sales,” is presented in 2 identical sessions, one from 8 to 10 a.m., the other from 2 to 4 p.m. Comcast is the Presenting sponsor, with further support from AAA Arizona, Panera Bread and HSL Enterprises.
Tickets, priced at $25 each, are on sale now; contact Dave, Alex or Martin at 520-297-2191, or go to www.orovalleychamber.com.
Aaker is a past Chamber executive who now serves on the faculty of the U.S. Chamber of Commerce Institute, a national training program for non-profit professionals.
I’ve taken classes from David at U.S. Chamber Institute for 4 years, and he’s one of the most dynamic, mind-opening people you’ll ever meet. Your people will perform at a higher level after hearing David speak.
At “Turning Service into Sales,” Aaker will inspire employees to improve their customer service, and to make positive changes that stimulate customer retention and growth.
“Your employees, staff, and team members are the point of your business arrow,” Aaker said. He’ll teach you to “hit a bull’s-eye with each opportunity.”